Service

Service Centre

Whilst annual calibration of your Mass Flow Meter or Mass Flow Controller device is not a pre-requisite, it is possible that your QA System might require Certified Annual Recalibration. Here is a Sample Certificate of Calibration. Equally, you may wish to consider an annual “health check” as over time, minor physical changes to the laminar flow elements and pressure sensors inside the device, such as particulate deposits or damaged flow elements, can alter the flow characteristics of the device’s flow path. Take a moment to read our article 'Annual Calibration Explained' which discusses in detail some of the most common questions and answers. Remember, all Alicat instruments are covered by an initial Three Year Warranty, further enhanced by the Limited Lifetime Warranty! For further details please see Alicat's limited lifetime warranty page here.

Our services include:

  • Calibrations
  • Cleaning
  • Repairs
  • Reconfigurations
  • Re-ranging
  • Valve Tuning
  • Firmware updates
  • Special engineering requests

Full Scale ranges outside of the above limits, High Accuracy adder codes, Pressure and Liquid calibrations continue be performed via the Alicat Global Service Centre Network, and PCT remain delighted to retain their priority interface with that service. Remember, whilst PCT are an Alicat Authorised Service Centre, we are still able to recalibrate your Cole Parmer MasterFlex, or Omega FMA series devices. PCT are also perfectly placed to facilitate your Bronkhorst, Aalborg, Sierra and other recalibration requirements through our extensive calibration network.

Operating as an extension to your QA department

We value your privacy and want you to feel secure when entrusting us with your personal information. Therefore, we have established this policy, which is based on applicable data protection laws, to clarify how we work to protect your rights and privacy. The purpose of this policy is to inform you about how we process your personal data, what we use it for, who has access to it, and under what conditions.

How to book your recalibration or inspection

If you would like to book an instrument in for re-calibration or one of our other services; arrange a quote for future work or simply want to discuss things further, then please contact us by:

We are here to make everything quick and easy. We look forward to hearing from you.

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The Service we provide - Explained

The Alicat Approved PCT Service Centre is able to provide you a rapid 3-day turn around on calibrations of full scale flows between 10 SCCM and 500 SLPM. Urgent 24hr turnaround calibrations are also available through our Expedite Service although again this is flow rate dependent.

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